Welcome to the Jokabet contact page! We understand that as a new user, you may have questions regarding our gaming options, account management, bonuses, and more. To ensure that you receive the assistance you need, our dedicated support team is available 24/7.
How to Reach Us
There are several convenient ways to contact us:
- Live Chat
You can easily access our live chat feature on both our website and the Jokabet app. This service allows you to connect with our support experts instantly for quick answers to your questions. For basic inquiries that don’t require extensive discussion, the average response time is just 1 to 5 minutes.
- Email Support
For more detailed inquiries or if you wish to attach screenshots for clarity, you can reach us via email. Our response times typically range from 3 hours to 3 days, depending on the complexity of your issue. Below are our dedicated email addresses for various concerns:
- E-mail Address: Purpose [email protected]
- Technical assistance, security issues, payment inquiries, and commercial offers [email protected]. Affiliate Program inquiries
- Phone Support
Currently, we do not offer a direct contact number for customer support. We encourage users to utilize our live chat or email options for assistance.
Account Management
If you need to delete your Jokabet account, the process is straightforward. Simply log in to your account and navigate to the account settings section. There, you’ll find the option to delete or close your account. If you encounter any difficulties during this process, please reach out to our support team for guidance.
Stay Connected
Follow us on social media to stay updated with the latest news and exclusive bonuses:
Instagram: jokabets_casino
Frequently Asked Questions
What language will the Jokabet support team respond in?
Our support team primarily communicates in English.
Is there a hotline available?
At this time, we do not have an international telephone number.
What is the typical wait time for a response?
For live chat inquiries, expect a response within approximately 2 minutes. Email responses are usually provided within a few hours.
We are here to help you enjoy your experience at Jokabet! If you have any questions or need assistance, don’t hesitate to contact us through any of the methods mentioned above.